Case Studies
We measure success by the overall satisfaction of our clients and the long-term relationships we create. Our clients depend on us for our advice and our ability to execute. What they come to appreciate more then anything else about us is that we put their needs and goals first.
As a result, we have had many successes and made even more friends and fans then we could have ever imagined. It just goes to show you what happens when you blend just the right about of knowledge and expertise with dedication and passion.
In most cases we become extensions of our clients teams and if you were to look at the combined team in a meeting, you would be hard pressed to tell who is from Raven Bay and who is not. We immerse ourselves and learn our clients business and then contribute in any way we can to make their business better.
Here are just a few of our clients and success stories.
Essential Energy Consolidates with Raven Bay
About the Customer:
Essential Energy Services Ltd. (“Essential”) provides oilfield services to oil and gas producers in western Canada related to the ongoing servicing of producing wells and new drilling activity. Their Well Servicing division provides well completion and production / workover services across western Canada. Their Downhole Services & Rentals division provides a variety of services to assist with the drilling, completion and production phases of oil and natural gas wells. Essential has a strong balance sheet which allows it to respond quickly to growth opportunities.
Challenges:
Faced with an infrastructure that could not keep up with the growth and business requirements of the company, Essential decided to consolidate their outdated and costly server, storage and network environment into a virtual environment.
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Cognos Business Intelligence: Farm Boys Fine Arts
About the Customer:
Farmboy Fine Arts (FBFA) is an integrated art and design company that develops site-specific artwork for hospitality, healthcare, retail, casinos and corporate environments. Highly creative and collaborative, FBFA’s energetic, agile team works with customers, artists, designers and manufacturers from around the globe to deliver contemporary artwork on time, and on budget – from consulting through to logistics and implementation.
Challenges:
FBFA had many different data sources, but none were interconnected. Data was not used to perform market analysis or business process planning. Their initial attempts to compile data from the various data sources to produce accurate and effective analytical reports took a significant amount of time and required the expertise of an external consultant. Without easy access to the information, FBFA were unable to determine which of their products or clients were contributing the greatest profit, which clients had the quickest or lengthiest delivery times. It was time consuming to prepare cost and price variance analysis, forecast business revenue against product price and rate variance models.
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About the Customer:
Barbados National Bank, a subsidiary of Republic Bank Ltd., was established in 1978 as an amalgamation of government-owned financial institutions. The products and services provided by the Bank includes suite of savings, personal banking, commercial services, mutual funds, merchant banking, international services and credit cards. The subsidiaries of the Bank include Barbados Mortgage Finance Company Limited, BNB Finance & Trust Corporation Incorporated and BNB Funds Incorporated.
Challenges:
To enhance customer service and improve profitability, BNB embarked on a major strategic initiative designed to transform the way they did business. Named ‘Project Evolution’ for its implications for banking in the future, the transformation encompassed three strategic pillars: business, operational and physical.
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Tivoli FastbBack: Pacific Northern Gas
About the Customer:
Pacific Northern Gas (PNG) owns and operates a natural gas transmission and distribution utility in northern British Columbia, supplying gas to approximately 40,000 residential, commercial and industrial customers in British Columbia. Three large industrial customers (West Fraser Mills Ltd., Rio Tinto Alcan and B.C. Hydro) account for approximately 29 percent of total gas deliveries and 6 percent of the company’s operating revenues.
Challenges:
PNG is a mid-size utility, which is subject to rigorous government regulation. As a result, they are required to closely manage and retain historical data and have comprehensive backup and disaster recovery technology to comply with strict auditing requirements. PNG previously used a hosted backup and recovery system. Challenged by high monthly costs, limited bandwidth and a disaster recovery time of several days for their 15 servers, PNG began searching for a cost effective disk-based backup and restore solution.
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Most people think of a “disaster” as something catastrophic and geographically widespread— an earthquake, fire, flood, or tornado, for example. Truth is, the disasters that cost global business the most don’t fit the traditional definition of catastrophe.
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